T1200 Pro User Confessions: The Good, the Bad, and the Ugly?
By Hannah W. - 2024/08/23
What do people actually think of RoboUP's so-called 'innovative solution' for lawn care? Well, now is the time to uncover the truth with some genuine user reviews!
From unboxing to real-world experience, our users share their thoughts on the T1200 Pro Robot Mower without holding anything back.
First Impressions: Unboxing the RoboUP T1200 Pro
Here's a firsthand account of unboxing and setting up the T1200 Pro Robot Mower, as one user shares their initial impressions and thoughts on it.
'Right out of the box, the T1200 Pro lawnmower impressed me with its sleek design and user-friendly setup. The firmware update and charging process were straightforward, and the installation went smoothly, both in terms of Wi-Fi configuration and setting up the various components. Once the mower was charged and ready, the mapping process began. The RTK system, which had been an area of concern with previous models, showed significant improvement. Although the mower temporarily lost the RTK signal in one corner of the yard, it reconnected much faster than I expected.' - Peter R. 2024.
Mowing Performance: Real User Experience
Users are often amazed to return from a week-long holiday to find their lawn perfectly mowed, looking just as good as or even better than when they left.
This peace of mind comes from the T1200 Pro's ability to operate continuously and recharge automatically, ensuring your lawn stays perfectly maintained without you lifting a finger.
'You don't even have to be there!' - Joanna P.
One of the standout features of the RoboUP T1200 Pro is its obstacle avoidance technology , which elevates the mowing experience to a whole new level. This feature truly shines in the real world, as highlighted by one of our users.
'The mower's ability to detect and navigate around temporary barriers, thanks to its advanced cameras, was a game-changer. Unlike other lawnmowers that would simply bump into obstacles and potentially cause damage, the T1200 Pro intelligently identifies these barriers and avoids them, ensuring a smooth mowing experience.' - Sjoerd M. 2024
Customer Support Experience: RoboUP's Quick Response
However, the journey hasn't been entirely smooth for everyone. One of our users encountered an issue after using the T1200 Pro for a while. The mower stopped charging and some issues occurred on the display, which caused some confusion.
'After 6 weeks of the mower doing its rounds here, the mower was no longer charging and the display kept switching between 'Welcome' and 'Charging' even though it was in the base station. After contacting support, I was quickly informed that the power supply unit was probably defective and that I would receive a new one. The replacement part arrived within 3 days and the mower could actually be charged again.' - Norbert O. 2024
After a quick response from RoboUP customer service, a new power supply unit was sent out, solving the charging problem. However, the RTK reception was lost. Once again, the support team provided clear instructions, and the mower was back to normal, efficiently mowing the lawn.
The RoboUP T1200 Pro is more than just a mower, it's a reliable partner in lawn care. Its advanced features and responsive customer service make it an excellent choice for maintaining a pristine lawn with minimal effort. Whether you're managing health challenges, going on vacation, or simply want to enjoy your weekends without the hassle of mowing, the RoboUP T1200 Pro is here to help.
For more user reviews or if you want to connect with other users, be sure to join the RoboUP Community on Facebook. If you encounter any issues, don't hesitate to contact us at service@iroboup.com. Our support team is available 48 hours a week, ready to assist you promptly. Your feedback is always important to us!
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